FAQ

See our full FAQ page here for more frequently asked questions + answers.

How often will I get this box?

Your Wickbox will  ship on or around the 15th of the month.   For subscribers who sign up after the 20th, your first box will ship the following month.  Your subscription will automatically renew on the 23rd of each month.  You can skip a month or cancel your subscription  by logging into your online account at any time or by emailing  support@wickbox.co.

What's in the box?

You will choose between a large or medium box, which will feature 1 luxury scented candle per month curated to your unique scent preferences. You'll be asked to complete your scent profile after checkout.  A different brand and beautiful, on-trend container is featured every month to help you easily update your decor with the seasons.  The typical burn time of a large candle is 60 - 100 hours. The typical burn time of a medium candle is 30 - 60 hours. Sometimes we'll even throw in a bonus treat to add to your relaxation experience!  

How do I fill out my scent profile?

You will be redirected to fill out your scent profile after checkout. If you're curious about what questions we'll ask, you can preview them here . Please wait to submit the survey when you're redirected after checkout.

What kinds of candles are featured?

Our partner brands  focus on quality like lead-free wicks and superior wax (our favorites are soy, coconut, and vegetable) as well as beautifully designed, on-trend containers.  Many of our candles are hand-poured in the United States.  Check us out on Instagram to see  examples of candles and get a feel for our oh-so-chic style.

Are there any other benefits for being a subscriber?

Yes! All subscribers receive at least 10% off any purchases in The Shop (excludes gift cards). This lets you stock up & save on your favorite candles & accessories! You must be logged into your account so your discount can be automatically applied at checkout.